REMEDY : BNSSG referral pathways & Joint Formulary

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Children's Community Services

Checked: 21-02-2024 by Vicky Ryan Next Review: 20-02-2026

Service Overview - BNSSG

See the Sirona Website for details of Children's and Young People's services.

Sirona Care & Health CIC and Avon and Wiltshire Mental Health Partnership NHS Trust, with Barnardo’s as partners, provides all of the community child health and child and adolescent mental health services for Bristol, North Somerset and South Gloucestershire. 

Service user participation is an important part of the service and they are keen to involve children and young people to help us improve the services we offer. 

There are over 800 staff including:

  • Community Paediatricians

  • Children’s Therapists

  • Health Visitors

  • School Health Nurses

  • Children’s Mental Health Teams

They also provide a range of more specialised children’s mental health services and services for children with disabilities.

The following pages on Remedy may also be helpful:

Community Paediatric and Therapies teams based at Drove House, Weston-super-Mare

Telephone numbers for services based at Drove House, Weston-Super-Mare

  • Community Paediatric team - 0300 125 6740
  • Therapies team - 0300 125 6710

Changes while waiting for a referral

What to do if the situation changes while waiting for a referral

Over time the needs of a child and young person may change. If difficulties have increased, then referrers can complete the Prioritisation Request Form (due to be embedded in EMIS from March 2024).

The form lists criteria that would warrant prioritisation. If criteria are met then the completed form should be emailed to:



Please note that diagnosis and management of dyslexia in children is a role for the school and educational psychologist and referrals are not accepted by general or community paediatrics.

See advice for patients and parents from the NHS:

Dyslexia - NHS (

Efforts are made to ensure the accuracy and agreement of these guidelines, including any content uploaded, referred to or linked to from the system. However, BNSSG ICB cannot guarantee this. This guidance does not override the individual responsibility of healthcare professionals to make decisions appropriate to the circumstances of the individual patient, in consultation with the patient and/or guardian or carer, in accordance with the mental capacity act, and informed by the summary of product characteristics of any drugs they are considering. Practitioners are required to perform their duties in accordance with the law and their regulators and nothing in this guidance should be interpreted in a way that would be inconsistent with compliance with those duties.

Information provided through Remedy is continually updated so please be aware any printed copies may quickly become out of date.