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Diabetes Advice and Guidance

Checked: 23-08-2021 by 6 Sandi Littler Next Review: 23-04-2022

Diabetes - self -management

Please refer to the leaflets to support self-managment page.

NBT Diabetes Advice & Guidance

If primary care would like advice from a specialist team to enable them to manage a patient in the community please use the following contact details.

Sirona Diabetes Advice & Guidance

The Sirona Diabetes Advice & Guidance service is for BNSSG Primary and Community Care healthcare professionals only seeking advice or guidance for the following reasons:

  • Advice on a treatment plan and/or ongoing management of a patient
  • Clarification (or advice) regarding test results
  • The appropriateness of a referral 
  • Identifying the most clinically appropriate service for their patient

The service runs Monday – Friday 8am – 5pm

For queries requiring same day response, call 0300 124 5908.

For routine advice and guidance, e-mail  Please include details of the situation, background, assessment and proposed recommendation requiring advice and guidance review.


From August 2022, all GP’s can now contact the Diabetes specialist nurse team via a joint mailbox on

This is now the referral and enquires route into the Diabetic nurse service.

Efforts are made to ensure the accuracy and agreement of these guidelines, including any content uploaded, referred to or linked to from the system. However, BNSSG ICB cannot guarantee this. This guidance does not override the individual responsibility of healthcare professionals to make decisions appropriate to the circumstances of the individual patient, in consultation with the patient and/or guardian or carer, in accordance with the mental capacity act, and informed by the summary of product characteristics of any drugs they are considering. Practitioners are required to perform their duties in accordance with the law and their regulators and nothing in this guidance should be interpreted in a way that would be inconsistent with compliance with those duties.

Information provided through Remedy is continually updated so please be aware any printed copies may quickly become out of date.