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South Glos - Memory Service & Dementia Support

Checked: 10-06-2024 by Vicky Ryan Next Review: 09-06-2026

Description of service

The service provides diagnostic and post diagnostic support for patients if they are newly diagnosed or those with an established diagnosis of dementia or memory impairment. 

If you consider the referral urgent it is not appropriate for the Memory Service.  For urgent requests and risk interventions that require more intensive support then a referral to Primary Care Liaison Service should be considered in the first instance.

Memory Service clinicians are contactable on 0117 378 4670 Monday to Friday 9am-5pm, to discuss referrals in advance of them being made. 

Refer

Who to refer -

Diagnosis should be made in Primary Care. Only refer for diagnosis as follows:

  • Diagnostic uncertainty
  • Younger age (unexplained under 65 yrs)
  • Atypical presentation eg language/visuospatial
  • Prominent psychiatric symptoms/personality change/behavioural problems
  • Patient and carer likely to need specialist support in coming to terms with diagnosis or management of risk
  • Complex past psychiatric history

If very rapid decline refer to neurological service

All patients diagnosed in Primary Care can be referred for post diagnostic support and advice if it is felt their needs are more complex than can be provided for by the Dementia Advisors.

How to refer:

All referrals should be made on the AWP MS referral form (available as an EMIS template) and email to: awp.referralssouthglosmemory@nhs.net

Please complete all areas of the form and ensure the Patient Summary is attached including recent consultations, medications and medical history.

Dementia support in South Glos is provided by:

  • Sirona C&H dementia advisors, or
  • Alzheimer's Society dementia advisors,

depending on PCN (see flow diagram

Referrals for Dementia Advisor Support should be made using the Sirona Dementia Advisor Referral Form or the Alzheimer's Dementia Advisor Referral Form

using the referral details.

Referral contact details

see AWP website for full details

Attachments

AWP Referral guidance and criteria

Alzheimer's Society - Services in South Glos