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Digital Weight Management

Checked: 23-05-2023 by Vicky Ryan Next Review: 23-05-2024

Overview

The NHS Digital Weight Management Programme supports adults living with obesity who also have a diagnosis of diabetes or hypertension or both, to manage their weight and improve their health.

The NHS Digital Weight Management Programme is a 12-week online behavioural and lifestyle programme.

People can access it via a smartphone or computer with internet access.

Please let patients know that they must login within 42 days with the chosen service provider or the referral will be rejected - see below.

PLEASE NOTE

The Standard Operating Procedures (developed and owned by NHS England) state that service users/patients must:

Select a provider within 42 days of the referral being received into the weight management referral hub - During these 42 days the service user receives two text messages, two chatbot messages and at least one phone call from the CSU Referral Management Centre team. If, after 42 days, the service user does not select their chosen provider, the referral is discharged back to the GP.
Start the programme within 42 days of choosing a provider – Once the service user has chosen their provider, they are contacted by that provider. If the provider is unable to contact them or the service user does not start within 42 days, the provider will reject back to the GP. The Providers contracted by NHS England for the NHS Digital Weight Management Programme contact service users in various ways to encourage them to start on their 12- week plan.

This service is for GP practices in England only.

How to Refer

Referrals should be made via e-RS using the NHS Digital Weight Management template that can be downloaded for EMIS without the need to print and re-scan.

You will need your ODS code (practice code) to access the referral template site.

Referrals via e-RS are done directly by the GP practice via the following route:

NHS Digital Weight Management Programme - NHS England Version 2

Narrow the options list down by using the postcode which is ST4 4LX (please see these instructions if unsure how to do this)

Priority - Routine

Specialty - Dietetics

Clinic - Weight Management

Useful Documents

FAQs

GP Toolkit

Patient Leaflet

Efforts are made to ensure the accuracy and agreement of these guidelines, including any content uploaded, referred to or linked to from the system. However, BNSSG ICB cannot guarantee this. This guidance does not override the individual responsibility of healthcare professionals to make decisions appropriate to the circumstances of the individual patient, in consultation with the patient and/or guardian or carer, in accordance with the mental capacity act, and informed by the summary of product characteristics of any drugs they are considering. Practitioners are required to perform their duties in accordance with the law and their regulators and nothing in this guidance should be interpreted in a way that would be inconsistent with compliance with those duties.

Information provided through Remedy is continually updated so please be aware any printed copies may quickly become out of date.