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Urgent Care Referrals

Checked: 12-08-2023 by colin gray Next Review: 12-08-2025

Overview

Please ensure you check Remedy for guidelines on a range of common conditions, including bronchiolitis, croup, asthma, gastroenteritis and allergy.

For less immediate issues please see Paediatric advice and guidance

Children can also be seen (waiting times up to 4 weeks) in the Paediatric Rapid Access Clinic at Bristol Children's Hospital. Referrals should be submitted via e-RS (Referral Assessment Service) where they are triaged. Referrals must include the telephone number of the parents.

Your help is much appreciated in keeping the children's hospital ED advice line for emergencies only.

Patients over 16 years should be referred to adult services.

BRHC Emergency Department

The Children’s Hospital ED advice line 0117 342 8666 should only be used by professionals for advice in the following circumstances:

If you are uncertain whether admission is necessary.
For advice on prehospital emergency treatment.
For advice on safest mode of transfer in those that require admission.

The ED department ask that this advice line is only used for the above purposes. You do not need to phone through definite admissions to ED as long as they have an accompanying letter.

Urgent Treatment Centres

Urgent Care, MIU & WIC

Bristol Urgent Treatment Centre

The Bristol Urgent Treament Centre in South Bristol Community Hospital will see children with minor injuries and illnesses. Open 8am-8pm every day.

Clevedon Minor Injury Unit

Clevedon MIU will see children over 12 months of age with minor injuries only (not minor illnesses). Open 8am to 8.30pm, 7 days per week.

Yate Minor Injury Unit

Yate MIU will see children with minor injuries only (not minor illnesses). Open 8.00am to 8.00pm, 7 days a week.

Seashore (North Somerset)

North Somerset GPs can access full paediatric advice and urgent assessment via the Seashore unit at Weston General Hospital

The Seashore Centre now has a mobile number for GP's to contact the clinician on call directly. This number has been sent to all North Somerset practices (January 2024). Advice or referral is available from Monday and Friday as follows:

8am to 5pm for referring a patient.
8am to 8pm for advice regarding a patient.

Efforts are made to ensure the accuracy and agreement of these guidelines, including any content uploaded, referred to or linked to from the system. However, BNSSG ICB cannot guarantee this. This guidance does not override the individual responsibility of healthcare professionals to make decisions appropriate to the circumstances of the individual patient, in consultation with the patient and/or guardian or carer, in accordance with the mental capacity act, and informed by the summary of product characteristics of any drugs they are considering. Practitioners are required to perform their duties in accordance with the law and their regulators and nothing in this guidance should be interpreted in a way that would be inconsistent with compliance with those duties.

Information provided through Remedy is continually updated so please be aware any printed copies may quickly become out of date.