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CAMHS mental health 24/7 emergency line

Checked: 23-08-2021 by Vicky Ryan Next Review: 23-08-2022

Service Users Response Line

New telephone number for CAMHS emergency helpline - 0800 9539599

Help and support is available for health and care professionals, young people, families and carers (living in BNSSG) 24 hours a day, 7 days per week.

Highly trained clinicians provide urgent advice and guidance to support young people in crisis, who may need to attend hospital.

The emergency helpline is for use in an emergency situation only. Non-urgent calls will be redirected to the CAMHS Getting Advice Team, who are available Monday to Friday 9am-4.30pm at awp.camhsgettingadvice@nhs.net

Children and young people who need support, but are not in crisis, can visit www.otrbristol.org.uk for lots of help and advice or access the online platform www.kooth.com 

 



Efforts are made to ensure the accuracy and agreement of these guidelines, including any content uploaded, referred to or linked to from the system. However, BNSSG ICB cannot guarantee this. This guidance does not override the individual responsibility of healthcare professionals to make decisions appropriate to the circumstances of the individual patient, in consultation with the patient and/or guardian or carer, in accordance with the mental capacity act, and informed by the summary of product characteristics of any drugs they are considering. Practitioners are required to perform their duties in accordance with the law and their regulators and nothing in this guidance should be interpreted in a way that would be inconsistent with compliance with those duties.

Information provided through Remedy is continually updated so please be aware any printed copies may quickly become out of date.