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Bristol Drug and Alcohol Service (DRAFT)

Checked: 08-05-2025 by Jenny Henry Next Review: 08-05-2027

Overview- Horizons

Please see the Opiate Dependence page on Remedy for general advice and information about OST across BNSSG.

From 1st April 2025, drug and alcohol support for the people of Bristol is delivered by Horizons – Bristol’s Drug & Alcohol Partnership. This replaces the previous system known as Bristol ROADS.

Horizons is a partnership of 9 different organisations including:

Turning Point
Bristol Drugs Project
One25
The Nelson Trust
Southmead Development Trust
The Southmead Project
Hawkspring
The Wellspring Settlement
Release

Please also see Breaking Free for online support for Bristol patients with alcohol or drug problems, including prescribed medication.

GPs can refer patients, or patients can be advised to contact BDP's Harm Reduction Centre detailed below.

Children (aged 17 and under) - see Children and Young People section of Remedy

Community Recovery Centre Hub Locations

Horizons have locations across the city, with more planned to open with time. The main hubs are:

Central Hub (including Health & Harm Reduction Centre)

11 Brunswick Square, St Pauls, Bristol, BS2 8PE

Opening hours: Monday - Friday 9am – 5pm, Saturday – 9:30am – 1pm

South Hub

Symes Community Building, Peterson Avenue, Hartcliffe, Bristol, BS13 0BE

Opening hours: Monday - Friday 9am – 5pm

North Hub

Greenway Centre, Doncaster Road, Bristol, BS10 5BY

Opening hours: Monday - Friday 9am – 5pm

Horizons' Services

Horizons provides a wide range of services that are appropriate and accessible for the people that need them. They can support people with any substance, wherever they are at with their treatment journey; from the first time they may have accessed a drug and alcohol service to people who are well experienced in accessing support.

We can offer one to one support, access to our group work program, social support groups, specific support for women and people who identify as LGBTQ+, online support and other options that are appropriate for the individual.

Horizons works in partnership with GP Practices to provide alcohol detoxes and opioid substitute prescriptions and detoxes in the community.

GPs can refer into Horizons services via our online booking tool that can be used during appointments or by calling the number below.

Shared Care

BDP’s Shared Care team work in GP Practices across Bristol to support your patients with an alcohol detox or an opioid substitute prescription and detox.

Assessments for opioid substitution treatment are undertaken by BDP Shared Care and Assessment team.

Homelessness and Housing

Addiction Recovery Agency (ARA) provides supported housing opportunities to match the needs of individuals at different stages in their recovery journey. Professionals can refer via the Housing Support Register.

Email: info@addictionrecovery.org.uk Telephone: 0117 930 0282

Referrals

****New Referral Process from 1st May 2025****

The previous BDP booking tool has now become the Horizons booking tool. This new tool functions in the exact same way but will look slightly different. If you have any issues, please contact george.herbert@horizonsbristol.co.uk.

To make a referral to Horizons, please use the online booking tool below:

https://www.horizonsbristol.co.uk/get-started/gp-referral

Referrers will be able to offer the patient an assessment appointment before they leave the consultation. Alternatively, this can be delegated to practice admin teams. Please note that old referral forms will no longer be accepted.

Urine drug screen - Horizons will be able to dip test Urine Drug Screens at assessment so these are no longer needed with a referral.

Contact Details

Phone number: 0300 555 1469

Email: bristolinfo@horizonsbristol.co.uk

Website: www.horizonsbristol.co.uk

Resources

Efforts are made to ensure the accuracy and agreement of these guidelines, including any content uploaded, referred to or linked to from the system. However, BNSSG ICB cannot guarantee this. This guidance does not override the individual responsibility of healthcare professionals to make decisions appropriate to the circumstances of the individual patient, in consultation with the patient and/or guardian or carer, in accordance with the mental capacity act, and informed by the summary of product characteristics of any drugs they are considering. Practitioners are required to perform their duties in accordance with the law and their regulators and nothing in this guidance should be interpreted in a way that would be inconsistent with compliance with those duties.

Information provided through Remedy is continually updated so please be aware any printed copies may quickly become out of date.