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Advice & Queries

Checked: 23-10-2022 by Vicky Ryan Next Review: 23-10-2023

Imaging referrals and new booking systems

Please see the Direct Access Radiology page for advice on current arrangements for direct access to xray and ultrasound.

NBT Radiology Queries

Please call the Imaging Secretary of the Day on 0117 414 9110 (for urgent enquiries) or otherwise email the GP specific inbox: Radiologyqueries@nbt.nhs.uk if you have a specific query regarding any of your patients that requires discussion with a Radiologist.

There are also further contact details on the NBT website

UHBW (Bristol) Radiology Queries

Bristol

For radiology report enquiries (adult) please email: radiologyreportquery@uhbw.nhs.uk - this inbox if for queries related to radiology reports, whether a referral has been received, or concerns about a radiology appointment

This mailbox is monitored between 8am and 4pm on week days. It receives a large volume of enquiries and must not be used for urgent clinical queries which may have an immediate impact on patients. If a patient needs an urgent radiological opinion then the doctor caring for the patient should contact Switchboard on 0117 9230000 and ask to be put through to the Radiology Hub (in hours) or the on-call Radiology Registrar (out of hours).

If copies of radiology images are required, please email: pacssupport@uhbw.nhs.uk

For paediatric radiology please email: radiologyreportqueriesbrhc@uhbw.nhs.uk

For Bristol Dental Hospital email: radiologyreportqueriesbdh@uhbw.nhs.uk

For St Michael's Hospital email: radiologyreportqueriesstm@uhbw.nhs.uk

For St Michael's Obstetric USS: stmhobstetricultrasound@uhbw.nhs.uk

For all adult radiology non-report queries: radiologyadminbri@uhbw.nhs.uk

UHBW (Weston) Radiology Queries

For radiology queries at Weston please phone: 01934 647 203 or radiology advice line: 01934 647 043.

Radiology queries email: radiologysecretariesweston@uhbw.nhs.uk

Bath RUH Radiology Queries

For radiology queries at RUH Bath please email directly for advice

ruh-tr.radiologyresults@nhs.net

Tel: 01225 824358 (Radiology Reception)

For urgent Radiology advice 8am – 5pm Mon-Fri, please contact the Radiology secretaries (ext 1174/6985) who will be able to put you through to the most appropriate subspecialty Radiologist to answer your query. Please indicate if a call back or email communication would be more convenient

For urgent out of hours queries (5pm-8pm Mon - Fri and 8.30am - 5.30pm Sat and Sun), please contact the on call Radiologist (ext 6927/6875).

Multidisciplinary Team Meetings

There are occasions when radiology reports suggest that GPs to refer to an MDT meeting. This may be advised for a patient with complex symptoms or radiological findings where diagnosis or next steps in management are not clear and need further discussion. Often there may be a possibility of malignancy.

However, GPs cannot usually make direct referrals of patients to MDTs. MDT additions must go through secondary care clinicians. Generally, an MDT won’t discuss a patient until they have been assessed by an MDT member as all the right information needs to be available to inform a discussion. MDT time is very limited so it’s important that patients aren’t added until it is possible to have an effective discussion.

If a GP is advised to refer a patient to an MDT then they have one of the following options:

Obtain further information from the radiologist to clarify their concerns.
Refer the patient to the relevant service via USC/2WW if cancer is suspected
Refer to the relevant clinical team if a patient is already under the care of secondary care.

Although there may be times when a GP is asked by Secondary care to complete an MDT form, this is the exception rather than the rule.

Efforts are made to ensure the accuracy and agreement of these guidelines, including any content uploaded, referred to or linked to from the system. However, BNSSG ICB cannot guarantee this. This guidance does not override the individual responsibility of healthcare professionals to make decisions appropriate to the circumstances of the individual patient, in consultation with the patient and/or guardian or carer, in accordance with the mental capacity act, and informed by the summary of product characteristics of any drugs they are considering. Practitioners are required to perform their duties in accordance with the law and their regulators and nothing in this guidance should be interpreted in a way that would be inconsistent with compliance with those duties.

Information provided through Remedy is continually updated so please be aware any printed copies may quickly become out of date.