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getUBetter app

Checked: 22-07-2025 by Rob Adams Next Review: 22-07-2027

Overview

getUBetter is a self-management app designed for all common muscle, bone and joint injuries and conditions. It can be used to support new, recurrent, and long-term injuries and conditions.

There are 14 MSK recovery pathways available:

back pain,
back and leg pain,
knee pain,
neck pain,
shoulder pain,
lower limb (soft tissue injury)
ankle pain
hip pain
elbow pain
wrist pain
hand pain
foot pain
tendinopathy - leg
tendinopathy - arm

The app is personalised to reflect the date of injury and how the patient is feeling. It includes, information and guidance, exercises, and access to local services to help throughout the recovery journey and can then be used as a preventative tool.

getUBetter has introduced touch-to-speak (TTS). Users are now able to turn any text into audio in the language of their choosing, transforming their digital experience with just a touch of a finger. 14 different languages are available.

Access to the app can be created via text through AccuRx. Patients can also be directed to the app by Care Navigators, via your GP website or through the QR code on the posters, leaflets or business cards available at your practice.

If you would like any more information about the app, more resources or have any questions please contact Jenni@getubetter.com

Safey-netting

Safety netting gateways in the getUBetter app (update July 2025)

Safety-netting gateways are now live across all musculoskeletal (MSK) recovery pathways in the getUBetter app.

The gateways will enable patients to give feedback on their recovery at three weeks and eight weeks for tendinopathies. Patients not progressing as expected can be directed to the most appropriate service. Patients who report they are getting worse three times in a row will be prompted to complete a symptom checker where any potential red flag symptoms will be directed to the most appropriate service.

To find out more please email jenni@getubetter.com

Referral

Patients can download the app themselves from the following page or from the app store:

getUBetter - getUBetter App

Musculoskeletal (MSK) self-help information directory

Please see the Musculoskeletal (MSK) self-help information directory in the Self-Care section of Remedy.

Efforts are made to ensure the accuracy and agreement of these guidelines, including any content uploaded, referred to or linked to from the system. However, BNSSG ICB cannot guarantee this. This guidance does not override the individual responsibility of healthcare professionals to make decisions appropriate to the circumstances of the individual patient, in consultation with the patient and/or guardian or carer, in accordance with the mental capacity act, and informed by the summary of product characteristics of any drugs they are considering. Practitioners are required to perform their duties in accordance with the law and their regulators and nothing in this guidance should be interpreted in a way that would be inconsistent with compliance with those duties.

Information provided through Remedy is continually updated so please be aware any printed copies may quickly become out of date.