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Primary Care Liaison Service - AWP

Checked: 27-09-2023 by Vicky Ryan Next Review: 26-09-2025

Overview

AWP provides mental health services across a core catchment area covering Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon and Wiltshire. Refer to the AWP website for further information including service contact details.

Community Services include:

Primary Care Liaison Service - first point of contact to access mental health services

Early Intervention in Psychosis - suspected new onset psychosis.

There is an AWP PCLS medicines advice service for North Somerset GP Practices. The email is awp.nsompclgpmeds@nhs.net For any patients under secondary care mental health services, their team should be contacted for advice.

Referral via Email

Referrals for patients aged 18 and over:

(for patients aged under 18 then please go to the CAMHS Referral Information page)

Bristol

For emergency / 4 hour referrals, please contact Bristol Mental Health Single Point of Access using the number below:

Bristol (Triage Team): 0117 919 5670

For urgent / 72 hour and routine (4 weeks) referrals complete the referral form and email to awp.BMHTriage@nhs.net (The form should be available as an EMIS template)

North Somerset

For emergency / 4 hour referrals, please contact your local PCLS service using the number below:

North Somerset: 01934 836406 (Out of office hours (M-F 8am - 5.30/6pm) calls will be diverted to the relevant on call team)
submit a referral form to awp.nsompcl@nhs.net

For urgent / 72 hour and routine (4 weeks) referrals complete the referral form and email to: awp.nsompcl@nhs.net (The form should be available as an EMIS template)

South Gloucestershire

For emergency / 4 hour and urgent / 72 hour referrals, please contact your local PCLS service using the number below:

South Gloucestershire: 0117 3787960 (Out of office hours (M-F 8am - 5.30/6pm) calls will be diverted to the relevant on call team)
submit a referral form to awp.referralsonlysglospcls@nhs.net

For routine (4 weeks) referrals the referral form should be emailed to awp.referralsonlysglospcls@nhs.net

For advice and guidance about referrals, medication or risk in South Glos, please contact our triage service on 0117 3787960.

Prior to referral, please consider NICE guidelines, the use of self-help resources on Remedy where appropriate, or calling our triage service on the phone numbers above for advice.

Efforts are made to ensure the accuracy and agreement of these guidelines, including any content uploaded, referred to or linked to from the system. However, BNSSG ICB cannot guarantee this. This guidance does not override the individual responsibility of healthcare professionals to make decisions appropriate to the circumstances of the individual patient, in consultation with the patient and/or guardian or carer, in accordance with the mental capacity act, and informed by the summary of product characteristics of any drugs they are considering. Practitioners are required to perform their duties in accordance with the law and their regulators and nothing in this guidance should be interpreted in a way that would be inconsistent with compliance with those duties.

Information provided through Remedy is continually updated so please be aware any printed copies may quickly become out of date.